IN WARRANTY RMA PROCEDURE
- Print and Fill out the RMA form entirely.
- Provide a copy of the original receipt or proof of purchase.
- Ship the item securely to the following address along with the RMA form and receipt
- We cannot ship to P.O. boxes, please include a physical address to ship your device to
Attn: SMOK Warranty Service
130 Oak Park Dr. Suite A
Mooresville, NC 28115
There is a three month warranty for most battery operated devices. Some items may not be eligible for service due to misuse, damage, or other failures caused other than by manufacturer defects or premature failure. There is no warranty on cartomizers, atomizers, tanks, coils, drip tips, disposables, or any similar product unless it was DOA when you received it.