1) Click the "My Account / Order Status" link at the top right side of our site. 2) Enter your email address. 3) Select "I am a new customer".
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
Please see our Shipping for complete details regarding our shipping policy.
I forgot my password.
Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
Please see our Warranty & Returns for complete details regarding our return policy.
I received the wrong product.
If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
Please see our Warranty & Returns for complete details regarding our return policy.
When will my order ship?
Please see our Shipping for complete details regarding our shipping policy.
HappyPoints - Rewards
Here's how it works...
You'll receive HappyPoints for the product(s) you purchase or by being a Friend of Happy Vaper.
Your HappyPoints will be redeemable 30 days after your order ships.
Enter the total HappyPoints you'd like to redeem below in multiples of 10 ( $1 ). Minimum of 50 HappyPoints ( $5 ).
The value of the HappyPoints you redeemed will automatically be deducted from your next order.
Un-redeemed HappyPoints will expire a year after they're earned.
Available Points: $(AvailablePoints)
Pending Points: $(PendingPoints)
Tip: No points are earned on orders paid for (even partially) with your redeemed points. To maximize your points, you might want to let them build up until you can pay for an entire order with HappyPoints (or most of it) before redeeming them.
Tip: Did you earn a ton of HappyPoints being a Friend of Happy Vaper? Want to turn them into cash? We'll be happy to send you a cheque. An adminstration fee of $20 (200 HappyPoints) will be charged for cheques less than $100 (1000 HappyPoints).
Want to learn more about MyRewards? For more MyRewards information, see the Terms & Conditions.
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